Should I include operational costs in CAC? By Growth Partners Media|2025-02-04T17:39:57+00:00February 4th, 2025| No. CAC only includes marketing and sales costs. Operational costs (e.g., product development, logistics) are separate and calculated under total business expenses. Share This Story, Choose Your Platform! FacebookXRedditLinkedInWhatsAppTumblrPinterestVkXingEmail