Tired of pouring money into SaaS marketing strategies only to get crumbs in return?
You’re not imagining things—SaaS marketing is a different beast.
Most of the advice out there is outdated, generic, or recycled from industries that move far slower than yours. I’m talking about the same tired playbook:
- “Just write more blog posts.”
- “Set up a few email drips.”
- “Throw money at ads.”
Let’s be real—that won’t cut it for a digital-first, fast-moving SaaS brand like yours.
Here’s the thing:
You don’t need to work harder.
You need smarter, more innovative strategies that match the pace of your industry.
At Growth Partners Media, we’ve spent years working with SaaS companies of all sizes, testing creative approaches that actually deliver results. From crafting SEO strategies that competitors can’t replicate to turning overlooked product features into viral marketing assets, we’ve seen what works—and we’re sharing it here.
These aren’t cookie-cutter tips. Each one is tailored to the unique challenges (and opportunities) SaaS companies face in 2025.
If you’re ready to step off the marketing hamster wheel and start seeing serious ROI, let’s dive into these 11 game-changing strategies.
Content and SEO-Driven Strategies
SaaS companies live and die by their visibility.
If your product isn’t showing up where your customers are searching, it’s like you don’t exist. And no amount of cold emails or ads can make up for that lost opportunity.
That’s why a strong SEO and content strategy isn’t optional—it’s a growth engine.
But here’s the catch:
Most SaaS brands get it wrong.
- They churn out content without a plan.
- They chase rankings with outdated tactics.
- And they forget that traffic means nothing without conversions.
Your content strategy needs to do more than exist. It needs to:
- Match user intent – Solve real problems for your audience.
- Drive visibility – Show up when people search for answers.
- Convert traffic – Turn visitors into paying customers.
At GPM, we’ve spent years helping SaaS companies crack this formula.
By uncovering high-intent opportunities, optimizing content for users (not just search engines), and supporting it with targeted link-building, we’ve delivered results that matter.
The bottom line? You need an SEO strategy built for SaaS, not one-size-fits-all advice.
Let me show you the little-known strategies we’ve proven to drive growth, visibility, and—most importantly—conversions.
1. Product-Led Content Marketing for Organic Growth and Authority
Your SaaS solution solves real problems. So why isn’t your content doing the same?
That’s where product-led content marketing comes in.
It’s not about stuffing your product into a sales pitch or throwing together surface-level advice—it’s about creating content that solves real problems while naturally showcasing your product as part of the solution.
Why does product-led content marketing work?
Because people don’t want to be “sold to.”
They want their pain points addressed. When you create educational, problem-solving content that ties your product’s features into actionable solutions, you’re not just telling people about your product—you’re showing them why it’s valuable.
This kind of content does three things:
- Builds trust – You position yourself as an expert who “gets it.”
- Attracts the right audience – People who need the solution you’re offering will come to you.
- Boosts conversions – You’re already connecting your product to their problem, so the leap to “signing up” feels natural.
How to implement product-led marketing?
📌 Address the Pain Points – Find your audience’s biggest challenges.Create content that directly solves those problems while weaving in relevant product features.
✨ Highlight Features in Action – Don’t just talk about features—show them. Use screenshots, tutorials, or GIFs to demonstrate exactly how your product works in real-world scenarios.
📖 Share Real Success Stories – People trust people. Use case studies, testimonials, and success stories to demonstrate tangible benefits and build credibility.
Example: Asana’s Guide to Project Planning
Asana, a leading project management SaaS, has mastered product-led content marketing. Instead of creating content that pushes their product, they focus on solving real problems teams face every day.
Take their blog post titled “What is project planning? How to write a successful project plan”.
The post walks readers through a step-by-step process to build better project plans—an actionable solution for anyone struggling to get their team on the same page. But as the reader dives deeper, Asana seamlessly demonstrates its value:
- Screenshots show how teams can use Asana’s tools to organize tasks and set milestones.
- Use cases illustrate how their features bring the strategy to life.
- CTAs invite readers to try out free relevant templates that they create by using Asana.
Here’s the magic: the content educates first and sells second.
By the time the reader finishes the guide, they don’t just see the value of writing a project plan—they see why Asana is the best tool to help them do it.
At the time of writing, this article is pulling over 17,000 monthly visitors from Google:
That being said, this is a top-of-funnel article so conversions from content are likely to be pretty low.
Asana’s blog is also objectively quite ugly to my eyes.
- Giant wide walls of text.
- Lack of multimedia content.
- Average content quality.
They get away with it because they’re a DR90 behemoth with 6 million monthly visits from Google. And they’re as close to a household name as you can get in project management.
But the truth is they have a lot of room for improvement.
If you’re a small startup doubling down on content marketing, you can’t afford to be average like this.
2. Pain Point SEO for Targeted Lead Acquisition
Most SaaS companies make the mistake of focusing on broad, competitive keywords. Sure, ranking for a term like “CRM software” sounds great—but unless you have an endless budget, it’s a battle you won’t win.
Instead, focus on Pain Point SEO.
Pain Point SEO means targeting the specific problems your audience is actively trying to solve. It’s not about driving just any traffic—it’s about attracting qualified leads who need your solution right now.
Why does pain-point SEO work?
When people search for solutions to their problems, they’re already in a high-intent mindset. They’re not casually browsing—they’re looking for answers, tools, or fixes.
By creating content that directly addresses these pain points, you:
- Meet your audience where they are.
- Build trust by solving their immediate needs.
- Naturally introduce your product as the solution.
This isn’t about chasing vanity metrics. Pain Point SEO brings in the kind of traffic that converts because you’re targeting people ready to take action.
You need to focus on high-intent, low-competition keywords that tools like Ahrefs or SEMrush can’t even find. These “zero-volume” gems convert because they hit users at the perfect moment—when they need solutions.
While your competitors battle over the same 30% of keywords that supposedly bring the best results. You’ll quietly own some of the untapped 70% long-tail keywords, driving traffic that converts.
These often-undetected keywords can quietly funnel new leads and customers over time. By focusing on these terms, you’re fishing in a less crowded pond, capturing prospects actively seeking solutions you provide.
For early-stage SaaS, this is a goldmine thanks to the low competition, high-converting strategy.
Fewer visitors? Sure.
But if 20 out of 100 become paying customers, that’s an ROI other strategies can’t touch.
Even seasoned SEO pros rarely know how to pull this off. It requires advanced SEO knowledge that few understand.
How to implement pain point SEO?
📌 Identify Customer Pain Points – Dive into support tickets, customer reviews, and direct interviews to uncover recurring challenges. Use tools like Google Autosuggest and related searches to find matching keyword opportunities.
✨ Create Targeted Content – Develop content that thoroughly addresses relevant pain points. Provide actionable advice tied to your SaaS product to demonstrate value.
🔍 Optimize for Search Intent – Focus on high-intent terms, like “how to [solve pain point] with [solution/product]” or “[solution] for [pain point].” This ensures you’re attracting users who are ready to act.
✏️Target Long-Tail Keywords – Pain point keywords are often long-tail and less competitive, meaning you can rank faster and with fewer resources.
📖 Include Practical Examples and CTAs – Show how your product solves the problem with real-life examples. Use clear, compelling CTAs to encourage readers to try your solution.
3. Reverse Engineering Competitor’s SEO with Topic Clusters
It’s tempting to spy on your competitors, copy their strategy, and hope for similar results.
But here’s the thing:
Copying isn’t enough to win.
What if you could go beyond simply imitating them and actually outsmart them? That’s the power of reverse engineering your competitor’s SEO with topic clusters.
Looking at what your competitors rank for is a great starting point—no shame in that.
But the real magic happens when you analyze why they’re ranking for those keywords and use that insight to build a better, more comprehensive strategy.
And this isn’t about creating a single piece of content to “outdo” them. It’s about building clusters of content that position you as an expert Google wants to rank.
Why do topic clusters work?
Google’s algorithm doesn’t evaluate content in isolation anymore. It doesn’t just rank one blog post—it evaluates clusters of content that demonstrate expertise, authority, and trust (E-A-T).
Here’s how it works:
- A pillar page acts as a comprehensive guide to a broad topic.
- Supporting subtopics dive deeper into specific aspects of that topic.
- All pages are interlinked, creating a web of content that Google recognizes as a reliable, well-organized source.
How to create topic clusters?
🕵️♂️ Analyze Competitor Content – Use tools like Ahrefs or SEMrush to see how competitors organize their content. Find their top-ranking pages and spot the gaps or opportunities they’ve missed.
- Identify their pillar pages and supporting subtopics.
- Look for gaps—are there related topics they’re missing? Are their subtopics outdated or shallow?
For example, if your competitor has a strong pillar on “Email Marketing for SaaS” but lacks subtopics around automation or A/B testing, those are opportunities for you to fill the gap.
🏗️ Build Your Topic Clusters – Start with a Pillar Page. Choose a broad, high-intent topic your audience cares about, like “The Ultimate Guide to SaaS Pricing Strategies.”
✏️ Develop Subtopics – Create detailed content around narrower aspects of the pillar topic, such as:
- “How to Test SaaS Pricing Models”
- “Psychology Behind SaaS Pricing”
- “How to Use Freemium Models to Increase Conversions”
🔗 Interlink Everything – Make sure every subtopic links back to the pillar page and vice versa. This establishes a clear hierarchy and strengthens topical relevance.
📈 Outperform the Competition – Don’t just copy your competitors—outshine them. Add actionable tips, compelling visuals, and real-world examples to make your content the go-to resource.
Here’s a short video where I cover a neat topical relevance hack that can help you reverse-engineer your competitor’s clusters:
4. Product Usage Triggered Emails to Drive Engagement and Upsell
Feel like your existing customers are missing the best parts of your product?
Triggered emails fix that.
These personalized, action-based messages meet users exactly where they are—guiding them to discover value, engage deeper, and say yes to premium features.
Why do triggered emails work?
Think of triggered emails as a 24/7 virtual assistant—perfectly timed, hyper-relevant, and always one step ahead of your users’ needs.
Here’s how they work:
Based on a user’s actions (or inactions), you send automated emails tailored to their behavior.
These emails show users how to maximize your product, introduce premium features, or nudge them toward completing unfinished tasks.
Let’s say you have a user who repeatedly uses a core feature. A well-timed email triggered by such behavior and with a tailored (personalized) message can gently nudge your user needs toward premium options or advanced tools.
When done right, triggered emails don’t just promote—they educate, engage, and convert.
How to send triggered emails?
🎯 Identify Key Triggers – Spot actions that signal a user is ready for more, like:
- Completing onboarding
- Repeatedly using a specific feature
- Stopping midway through an action
💌 Craft Tailored Messages:
- Offer Guidance – “Here’s how to make the most of [feature].”
- Show Value – “Unlock premium benefits with [upgrade].”
- Nudge Action – “You’re halfway there! Complete [action] to see results.”
🤖 Automate with Tools – Use platforms like Customer.io, Intercom, or Klaviyo to set up automated, trigger-based emails. Keep the timing natural and the tone helpful, not pushy.
Example: SaaS for analytics
Imagine you’re running a SaaS product for analytics.
One of your core features is a basic reporting tool that’s free to all users, but you also offer a premium custom reporting feature that unlocks advanced insights and flexibility.
Now, let’s say a user has created five standard reports in the last two weeks. This tells you they’re actively using and finding value in the product. But, they might not know about the added benefits of your custom reporting tool.
Here’s where a triggered email comes in.
As soon as the user hits a predefined threshold—say, creating five reports—you send them a personalized email:
When you send this email at the right time, you’re not just promoting a feature — you’re addressing a real need and clarifying how the premium tool enhances their workflow.
It’s a simple, highly effective way to boost engagement and drive revenue.
5. Onboarding Gamification for Improved Retention
Onboarding can feel like a chore for many users.
What can you do?
Flip the script and make the onboarding fun and rewarding with gamification of course.
When done right, gamification can transform onboarding from a “necessary evil” into an experience that turns new users into enthusiastic fans who are eager to explore more of your product.
Why does gamification work?
Gamification taps into a user’s natural drive for achievement and competition.
By adding elements like badges, rewards, and progress tracking, you create an onboarding journey that feels more like a game than a checklist. Each step completed becomes a win, and those early wins immediately show users the value of your product.
Here’s what gamification does:
- Builds engagement – Users stay invested in the process, eager to reach the next milestone.
- Highlights value – Small achievements reinforce why your product is worth sticking with.
- Encourages advocacy – A great onboarding experience makes users more likely to recommend your SaaS to their peers.
How to implement?
📋 Create a Clear Onboarding Checklist – Outline the key steps users need to take to unlock value from your product. For example:
- Set up a profile
- Import data
- Complete a core task
🎉 Reward Progress – Celebrate milestones to keep users motivated. Examples:
- Award a Badge: Give a “First Win” badge when a user completes their first data import.
- Unlock Features: Reveal exclusive tips or tools as users hit milestones.
- Highlight Milestones: Use visual progress bars to show how far they’ve come and what’s left to achieve.
🛠️ Use the Right Tools – Leverage platforms like Appcues, Pendo, or Userpilot to design and manage gamified onboarding flows. These tools help you track progress, automate rewards, and tailor the experience to each user.
Real-Life Example: Duolingo’s Gamification
Take Duolingo, the language learning app, as an example of gamification done right.
Duolingo transforms learning into a fun, game-like experience with:
- Streak tracking – Encourages users to keep coming back daily.
- XP points – Reward progress with points for completing lessons.
- Leaderboards – Add a competitive edge by ranking users against their peers.
- Badges – Create a sense of accomplishment and are visual reminders of progress and success.
These elements not only keep users engaged but also motivate them to achieve their learning goals. The result? Higher retention, increased daily usage, and a strong sense of accomplishment.
6. Interactive Product Demos with Integrated Calls-to-Action
Why tell users how great your SaaS product is when you can show them?
Interactive demos let your users experience the value of your product firsthand, turning curiosity into action. It’s the ultimate try-before-you-buy strategy that makes sign-ups and upgrades feel like a natural next step.
Why do demos work?
People love to see things in action.
By providing your users with an interactive demo, you allow them to imagine themselves using your product and see the benefits.
You also eliminate the guesswork and show them exactly how your product solves their problems.
With clear CTAs woven into the demo, users are guided to take the next step—whether it’s signing up, upgrading, or scheduling a deeper dive.
How to implement interactive demos in your marketing?
🎥 Create an Interactive Demo – Start by designing a demo that highlights your product’s most impactful features. Make it intuitive, visually appealing, and laser-focused on showing value.
Use tools like Supademo, Tourial, or no-code platforms like Webflow to design engaging demos. Highlight your product’s most impactful features, and make the demo intuitive and visually appealing.
📢 Embed Clear CTAs – Sprinkle calls-to-action throughout the demo to guide users. For example:
- “Loved this? Try it for yourself!”
- “Schedule a Demo Call Now!”
- “Explore More Features Here”
🎯 Focus on User Goals – Align your demo with your users’ needs. Show exactly how your product addresses their problems or simplifies tasks to build instant relevance and trust.
Example: Simple Testimonial
Supademo, one of our clients is the perfect example of a SaaS company that offers customizable and interactive product demos.
Simple Testimonial, a platform designed to help businesses collect and share video testimonials, leveraged Supademo to create interactive product demos that showcased their value in action.
Here’s how a demo looks in action for Simple’s users:
The result? A game-changing shift in how potential customers engaged with their product.
Simple Testimonial made their value proposition instantly clear by allowing users to go through features like creating, embedding, and sharing testimonials.
I’ll let their numbers speak for the cause:
- 75% increase in demo engagement rates – Users were more likely to complete the interactive demo than static content.
- 38% conversion boost – The demo directly ties into Simple Testimonial’s core promise of increasing conversions through video testimonials.
- Streamlined customer journey – Embedded CTAs, like “Try It Now” and “See How It Works,” guided users seamlessly to sign up or book a live demo.
Customer Feedback and Retention Initiatives
By now, we’ve explored creative SaaS marketing strategies to grab your customers’ attention
Attention is great — we now need to focus on retention.
Why? Because keeping customers around is often harder than getting them in the door.
It’s not just about having a great product—it’s about building relationships that make customers feel heard, appreciated, and engaged.
You can have the best SaaS tool on the market, but if your customers don’t feel heard, appreciated, and engaged, they’ll churn faster than you can say “canceled.”
At GPM, we’ve learned that the key to retention is keeping clients engaged and in the loop. Here are the initiatives we use to ensure our clients stay happy, informed, and loyal:
📊 Live Tracker Sheets |
Clients can see real-time updates on work progress, ensuring complete transparency and trust. |
📂 All-in-One Client Platform |
We use a dedicated platform that gives clients full access to reports, messaging history, billing, and more—everything they need in one place. |
📅 Flexible Check-Ins |
Clients can book calls with us anytime to discuss progress, share feedback, or brainstorm new strategies. |
🛠️ Work in Action | We don’t just deliver results—we show the process. Clients see exactly what we’re doing for their brand, whether it’s a bespoke blogger outreach sequence or a custom campaign. |
📈 Frequent Reporting |
Regular updates on key metrics minimize the need for back-and-forth and keep everyone aligned. |
🚀 Streamlined Onboarding |
From day one, our clearly defined onboarding process ensures clients know what’s happening every step of the way. |
Now let’s cover some saas marketing strategies that focus on customer feedback and retention:
7. Customer Feedback Loops for Agile Product and Marketing Improvement
Your customers aren’t just users—they’re your greatest advisors.
When you stop seeing feedback as criticism and start treating it as a roadmap, you’ll build a product they can’t live without.
It’s not about simply asking for opinions—it’s about creating a systematic feedback loop that listens, adapts, and proves to customers that their voices matter.
Why does a feedback loop work?
Customer feedback is more than just opinions—it’s insight into what works and what doesn’t.
Here’s why feedback loops are game-changing:
- They build trust and loyalty – When customers feel heard, they know their opinions matter. This strengthens their connection to your brand.
- They provide actionable data – Feedback gives you a clear blueprint for what to improve, helping you create a product that solves real problems.
- They foster continuous improvement -The more you listen and adapt, the better your product becomes, keeping you ahead of competitors.
If your SaaS business is customer-centric (and it should be), feedback loops are the ultimate tool to listen, act, and grow.
How to implement feedback loops?
📋 Set Up Feedback Channels – Create multiple ways for customers to share their thoughts:
- Surveys
- Net Promoter Scores (NPS)
- One-on-one interviews
⚙️ Act on the Data – Don’t let feedback collect dust. Analyze it for recurring themes and prioritize changes that deliver the most value. For example:
- If multiple users highlight issues with a feature, make it a development priority.
- If customers consistently request new functionality, evaluate its feasibility and impact.
The key is to move from listening to acting. Customers will only stay loyal if they see their feedback making a difference.
📢 Communicate Updates – Show customers their feedback matters by closing the loop:
- Email updates – Share how their input led to specific changes.
- Newsletters – Highlight key improvements and new features.
- Blog posts – Tell the story behind user-driven enhancements.
Example: ClickUp’s successful feedback loops
ClickUp, a project management powerhouse, knows the value of listening.
They actively gather feedback through surveys, feature request boards, and user interviews, creating a two-way dialogue with customers.
Here’s an example of frequently flagged issues with Gantt chart functionality and how ClickUp responded:
So, they gather feedback through various channels, uncover patterns, respond to users, and then work on the solution.
Their development team incorporated suggestions and enhanced the Gantt view. Then, the users were informed about these enhancements through release notes and updates on their feedback platform, demonstrating their commitment to user-driven development.
- Customers are happy and satisfied ✔️
- The product meets the user’s needs and performs better ✔️
- More people see the commitment and decide to join ✔️
So, the next time you get feedback from your customer (even if it’s negative), take a step back and see what you can improve.
8. Viral Referral Programs that Reward Loyalty and Engagement
Why chase new leads when your existing customers can do it for you?
Make way for an often understated strategy of referral programs.
Referral programs are the ultimate win-win—your users get rewards, their friends get hooked, and you grow exponentially.
It’s loyalty, engagement, and word-of-mouth on steroids.
Why do referrals work?
The concept is simple:
people trust people.
No ad or marketing campaign can compete with a recommendation from a friend or family member. When a satisfied customer loves your product and shares it with someone in their network, the trust is already built.
But referrals go beyond word-of-mouth. They’re scalable, cost-effective, and—when paired with the right incentives—they turn your users into enthusiastic advocates. A simple reward like a discount, free feature, or credit can go a long way in motivating action.
The best thing about referral marketing? It’s one of the easiest ways to reduce your customer acquisition costs (CAC) and one of the most cost-effective ways to get new users.
How to create viral referral programs?
🎁 Define Clear Rewards – Offer incentives your audience loves—think discounts, free features, or account credits. Make the rewards too good to resist!
📤 Create Shareable Content – Design fun, engaging materials that users can share with a click. The easier it is to spread the word, the more referrals roll in.
📊 Set Up Tracking Systems – Use tools to track every referral and ensure you distribute rewards. Accuracy builds trust in your program.
🛠️ Leverage Referral Tools – Platforms like ReferralRock and SaaSquatch make creating, managing, and scaling your referral program simple.
Example: Dropbox viral referral
Dropbox’s referral program is a textbook example of viral success. Their story brought the concept of viral referral marketing into the limelight.
Here’s how it goes:
- Dropbox wants more subscribers
- Subscribers want more storage space
Solution? Give users more storage if they refer us to someone else. Simple, easy, and very effective.
The Dropbox marketing team created a referral program that provides additional storage space to both referrers and referees. The idea had viral potential, but the simplicity in three steps made all the difference:
Here’s what the numbers look like:
- User growth – Expanded from 100,000 to 4,000,000 registered users in just 15 months—a staggering 3,900% increase.
- Monthly growth rate – Achieved an approximate 27.9% monthly growth during this period.
- Referral contribution – The referral program accounted for 35% of daily sign-ups, translating to a monthly user base growth of 5.25% to 9.76% directly from referrals.
These impressive results confirm why this is a SaaS marketing strategy worthy of my carefully crafted list and your time.
Social Proof and Credibility Building
Your buyers have more choices than ever before.
A fantastic SaaS product alone isn’t enough to grab their attention anymore. You need something more—something that makes your audience stop, trust, and connect with your brand.
You need social proof.
In a world where skepticism reigns, modern consumers don’t just buy into marketing—they buy into evidence.
From rave reviews to jaw-dropping success stories, showcasing what real users think about your SaaS builds the trust you need to close deals.
Let’s dive into some of the specific saas marketing strategies relating to social proof and credibility building:
User-Generated Content (UGC) for Credibility and Reach
You can spend hours, days, or weeks crafting your marketing messages only to discover that a one-liner on Reddit from your satisfied customer brought you ten times the leads.
That’s the power of user-generated content or UGC.
And love it or hate it, Reddit and other UGC platforms are here to stay. We covered the growth of UGC platforms in detail in our saas link building article (number 5).
Why does UGC work?
People simply trust content from fellow humans more than they trust your polished ads, making UGC a trust-building powerhouse.
Two things about UGC stand out:
- Authenticity – UGC shows real people using your product in real ways. This type of content often highlights someone’s true experience with a product or service. Potential customers can see themselves in these users—unlike a polished, airbrushed campaign.
- Shareability – UGC is naturally shareable and visible on platforms that attract buyer-intent traffic, like Reddit. When users create and share content about your product, your brand reaches new audiences without added effort or cost.
It’s no surprise that 86% of American consumers (aged 18-60) trust brands more when they see user-generated content. And while influencer marketing still has its place, people are increasingly skeptical of paid promotions. UGC fills the gap with credibility and authenticity.
How to create UGC?
📣 Encourage User Testimonials – Invite satisfied customers to share their experiences through testimonials. Video testimonials are best. Feature these stories prominently on your website and social media channels.
⭐ Collect Customer Reviews – Prompt users to leave reviews on platforms like Google, Yelp, or industry-specific sites. Respond to feedback to show engagement and build trust.
📸 Leverage Social Media Content – Create branded hashtags and encourage users to share photos or stories featuring your product. Share this content on your channels to showcase real-world usage.
📝 Develop Case Studies – Highlight success stories that demonstrate how your product solves real problems. Detailed case studies can be powerful tools for building credibility.
🌐 Engage on Community Platforms – Participate in discussions on forums and Q&A sites like Reddit and Quora. Provide valuable insights and subtly reference your product where relevant.
Example: Herd Links by GPM
One of our services focuses exclusively on UGC content. It’s called Herd Links because it’s like landing links and mentions from the “herd” of global consumers.
Picture your product or service being recommended in places like Reddit for threads that are relevant to your brand. And often ones that rank in Google.
These conversations are often important touchpoints that people make as part of their buyer journey.
The brand mentions are powerful forms of social proof. The links also pass ranking weight, helping you grow organic traffic and diversify your link profile.
Let’s go through an example from a client.
This community site has the following metrics:
Domain Rating: 59
Monthly visitors: 399,000
Traffic share: 96.1% USA
These visitors are all coming from threads ranking in Google from this site.
Here’s a recent comment we placed with a client link:
Notice that our comment not only adds value to the conversation but also strategically places the link in a non-obvious way. It’s conversational. It’s helpful. It’s made with an aged account we created in 2021 with hundreds of historical messages.
Herd Links works by:
- Focusing on Quality – We prioritize forums with strong domain authority, traffic, and active, moderated communities. This ensures that links come from high-value sources Google loves.
- Adding Real Value – Every link is placed in a meaningful, relevant context. Whether it’s answering a question on Quora or joining a Reddit thread, we ensure the content provides value and fits organically.
- Boosting E.A.T (Expertise, Authority, Trust) – By placing links in trusted spaces, Herd Links enhances your credibility with both users and search engines.
User-generated content isn’t just a buzzword—it’s the backbone of authentic, trust-driven marketing.
In a world where buyers crave authenticity and connection, UGC gives your SaaS brand something no polished ad or curated campaign can:
Credibility.
9. Review Sites for Lead Generation and Social Proof
These days, buyers don’t just take your word for it—and that’s okay.
Why? Because there’s a solution that works even better:
Review sites.
Platforms like G2, Trustpilot, and Capterra have become the go-to hubs for decision-makers who are actively searching for solutions. If you leverage them strategically, these platforms can become a goldmine of high-intent leads and a powerful source of social proof.
Why do review sites work?
The magic of review sites lies in their audience:
Decision-makers ready to buy.
These are not casual browsers—they’re professionals seeking proven solutions. When they land on platforms like G2 or Trustpilot, they’re already further down the sales funnel, comparing options, reading reviews, and deciding what’s worth their investment.
Here’s what makes review sites so effective:
- Trust Through Authenticity – Reviews are perceived as unbiased and credible because they come from real users. Positive reviews reassure potential buyers that your product delivers, while thoughtful responses to negative feedback showcase your commitment to improvement.
- Credibility Boosts – Badges like “Leader” or “High Performer” make your SaaS stand out and reinforce your authority in the market.
- Conversion Power – The more reviews you earn, the stronger your profile becomes, driving more leads and conversions over time.
It’s a win-win-win: buyers feel confident, leads flow in, and your credibility skyrockets.
How to use review sites to your advantage?
📋 Set Up and Optimize Profiles – Create profiles on top review sites like G2, Trustpilot, and Capterra. To grab attention, include compelling descriptions, clear visuals, pricing, and standout features.
🌟 Encourage Customer Reviews – Reach out to happy customers and invite them to leave honest reviews. Offer perks like discounts or exclusive features (within platform guidelines).
💬 Respond to Reviews – Address both positive and critical feedback to show you value user input. Demonstrate professionalism and commitment to improvement.
Example: Alteryx’s strategic use of G2: From 20 reviews to industry leader
Let’s talk about Alteryx, a powerhouse in data analytics that didn’t just dip its toes into G2 — they owned it. This SaaS brand knew the customer’s voice was the golden ticket to credibility, so they went all in.
Alteryx made collecting customer reviews a top priority. They didn’t just hope for feedback—they actively encouraged it:
Here’s how they turned 624 reviews into a competitive advantage:
- Prioritized Feedback Collection – By making review collection a core strategy, Alteryx transformed their profile from nearly empty to a powerhouse of authentic user testimonials.
- Leveraged Insights for Sales – They used G2 data—like user adoption rates and implementation speed—to address objections during sales calls, effectively shortening the sales cycle.
- Showcased Credibility – Over time, they earned 90+ badges per quarter and secured a spot on G2’s Top 100 Best Software Products list in 2023.
The results were nothing short of extraordinary:
- They closed a $10M deal directly tied to insights and credibility from G2.
- They gained a steady stream of high-intent leads, with many prospects already sold on their product before the first sales call.
What made Alteryx’s approach so effective wasn’t just the glowing reviews—it was their ability to use those reviews strategically to crush objections, build trust, and drive conversions.
If platforms like G2 are where your high-intent buyers go to compare, analyze, and decide, you need to be there, too.
Other High-Impact Distribution Strategies
Ready to take it up a notch?
I’ve walked you through some killer strategies, but we’re not done yet. Here are two more powerhouse moves to get your SaaS in front of the right people at the right time.
These tactics are all about precision — expanding your reach, capturing high-intent users, and making your product impossible to ignore.
10. Account-Based Marketing (ABM) with Custom Landing Pages
Should you market to everyone or focus on the accounts that really matter?
Account-Based Marketing (ABM) is a hyper-targeted strategy that prioritizes quality over quantity. Instead of casting a wide net and hoping for leads, ABM zooms in on high-value accounts, delivering personalized content and outreach that speaks directly to their needs.
This is especially valuable if you’re a B2B SaaS looking to close bigger deals, and faster.
Why does ABM work?
ABM flips the script on traditional marketing.
It’s not about reaching the masses—it’s about reaching the decision-makers. By crafting personalized messages and content for each account, you show that you’ve done your homework and understand their unique challenges.
And it works:
- Engagement skyrockets – Studies show ABM can boost engagement by 30%.
- ROI soars – A laser-focused strategy can drive ROI increases of up to 200%.
When you’re talking directly to your dream clients, you’re not just catching their attention—you’re earning their trust.
How to implement ABM?
🎯 Identify High-Value Accounts – Build a list of your most promising prospects based on industry, company size, or past interactions. Use tools like Salesforce or HubSpot to track and refine your target list.
🌐 Create Custom Landing Pages – Design personalized landing pages for each account, showcasing tailored solutions, testimonials, and case studies relevant to their needs. Include their logo or references to their specific industry challenges to grab attention.
📧 Develop Personalized Outreach – Pair your landing pages with personalized emails or LinkedIn messages. Focus on the account’s pain points and how your product solves them.
📈 Track Engagement – Use analytics tools to monitor your custom pages’ visits, clicks, and interactions. Refine your approach based on what’s working (or not).
Example: Snowflake’s ABM mastery
Snowflake, a cloud-based data warehousing company, exemplifies the power of Account-Based Marketing (ABM) with personalized landing pages.
In 2018, they launched a scaled hyper-personalization strategy targeting over 2,000 top accounts. By creating customized landing pages featuring personalized calls-to-action and notes, Snowflake achieved remarkable results:
- 75% increase in SDR-booked meetings
- Threefold improvement in meeting rates
They take personalization up a notch by adding a human touch. Most of their landing pages include a personal note from a sales rep, complete with a photo, making the experience feel less like marketing and more like a one-on-one conversation.
This approach accelerated Snowflake’s growth and contributed to its record-breaking IPO in 2020.
11. Marketplace Listings for Broad Distribution
Last but far from least, let’s talk about marketplace listings—a highly effective SaaS marketing strategy that can turbocharge your visibility.
While other strategies might require more effort to capture high-intent users, marketplace listings give you an instant edge. Platforms like the Slack App Directory, Google Workspace Marketplace, and Chrome Web Store are treasure troves of high-quality traffic for SaaS brands with the right integrations.
These platforms function as ecosystems where users actively search for tools to solve specific problems. If your SaaS isn’t listed, you’re leaving money on the table.
Why do listings work?
These platforms connect you with users already looking for tools like yours, eliminating the guesswork. The traffic is high-quality, and the audience actively seeks solutions aligning with their existing tech stack.
Some SaaS brands use these marketplaces as a top lead source.
Sure, you’ll need an extension or an app that integrates into platforms. But, on the other hand once you do get listed, the leads will keep rolling in with minimal ongoing effort.
These platforms provide access to one of secret weapons of successful companies:
Distribution.
How to use marketplace listings?
📍 Identify Relevant Marketplaces – Find platforms that align with your product. Collaboration tools? Go for Slack or Microsoft Teams. Productivity apps? Google Workspace Marketplace or Chrome Web Store are your go-to.
📝 Optimize Your Listing – Craft a compelling description that highlights benefits, not just features. Add high-quality visuals and include links to tutorials or demo videos. Make your listing impossible to ignore.
⭐ Gather and Showcase Reviews – Encourage happy customers to leave reviews. High ratings boost your app’s visibility and credibility. Actively monitor and respond to feedback to maintain trust.
Example: Client marketplace dominance
One of our clients turned marketplace listings into a lead-generation machine.
Their app has racked up over 1 million installs in the Google Workspace Marketplace. In just 90 days, they saw 45,527 installs directly from marketplace referral traffic.
Which resulted in 980 purchase events over the same period:
How have they done it? A killer listing optimized with:
- A clear, benefits-driven description.
- High-quality visuals showcasing their app’s capabilities.
- Strong user reviews that boosted credibility.
- Herd links with GPM to place their SaaS in the right community sites
This strategy turned marketplace listings into their primary lead source, alongside organic seach, driving installs and fueling growth at scale.
What’s the Best Marketing Strategy for SaaS?
Your growth strategy doesn’t have to be perfect from day one. In fact, it won’t be. The key is to approach marketing with the mindset of an experimenter:
- Start with data-driven insights.
- Be bold with your creativity.
- Test ruthlessly, adapt quickly, and double down on what works.
There’s no magic formula or universal checklist to guarantee SaaS marketing success. And that’s what makes it exciting.
The best SaaS marketing strategies aren’t plucked off the shelf—they’re crafted, tested, and refined.
They’re built around your unique product, audience, and goals.
Think of marketing not as a sprint but as a puzzle, where each piece—SEO, gamification, referral programs, ABM, UGC—must fit together to unlock growth. What works for a niche project management tool might completely backfire for a customer data platform. And that’s okay.
The secret isn’t in finding “the strategy.” It’s in finding your strategy.
Tired of pouring money into SaaS marketing strategies only to get crumbs in return?
You’re not imagining things—SaaS marketing is a different beast.
Most of the advice out there is outdated, generic, or recycled from industries that move far slower than yours. I’m talking about the same tired playbook:
- “Just write more blog posts.”
- “Set up a few email drips.”
- “Throw money at ads.”
Let’s be real—that won’t cut it for a digital-first, fast-moving SaaS brand like yours.
Here’s the thing:
You don’t need to work harder.
You need smarter, more innovative strategies that match the pace of your industry.
At Growth Partners Media, we’ve spent years working with SaaS companies of all sizes, testing creative approaches that actually deliver results. From crafting SEO strategies that competitors can’t replicate to turning overlooked product features into viral marketing assets, we’ve seen what works—and we’re sharing it here.
These aren’t cookie-cutter tips. Each one is tailored to the unique challenges (and opportunities) SaaS companies face in 2025.
If you’re ready to step off the marketing hamster wheel and start seeing serious ROI, let’s dive into these 11 game-changing strategies.
Content and SEO-Driven Strategies
SaaS companies live and die by their visibility.
If your product isn’t showing up where your customers are searching, it’s like you don’t exist. And no amount of cold emails or ads can make up for that lost opportunity.
That’s why a strong SEO and content strategy isn’t optional—it’s a growth engine.
But here’s the catch:
Most SaaS brands get it wrong.
- They churn out content without a plan.
- They chase rankings with outdated tactics.
- And they forget that traffic means nothing without conversions.
Your content strategy needs to do more than exist. It needs to:
- Match user intent – Solve real problems for your audience.
- Drive visibility – Show up when people search for answers.
- Convert traffic – Turn visitors into paying customers.
At GPM, we’ve spent years helping SaaS companies crack this formula.
By uncovering high-intent opportunities, optimizing content for users (not just search engines), and supporting it with targeted link-building, we’ve delivered results that matter.
The bottom line? You need an SEO strategy built for SaaS, not one-size-fits-all advice.
Let me show you the little-known strategies we’ve proven to drive growth, visibility, and—most importantly—conversions.
1. Product-Led Content Marketing for Organic Growth and Authority
Your SaaS solution solves real problems. So why isn’t your content doing the same?
That’s where product-led content marketing comes in.
It’s not about stuffing your product into a sales pitch or throwing together surface-level advice—it’s about creating content that solves real problems while naturally showcasing your product as part of the solution.
Why does product-led content marketing work?
Because people don’t want to be “sold to.”
They want their pain points addressed. When you create educational, problem-solving content that ties your product’s features into actionable solutions, you’re not just telling people about your product—you’re showing them why it’s valuable.
This kind of content does three things:
- Builds trust – You position yourself as an expert who “gets it.”
- Attracts the right audience – People who need the solution you’re offering will come to you.
- Boosts conversions – You’re already connecting your product to their problem, so the leap to “signing up” feels natural.
How to implement product-led marketing?
📌 Address the Pain Points – Find your audience’s biggest challenges.Create content that directly solves those problems while weaving in relevant product features.
✨ Highlight Features in Action – Don’t just talk about features—show them. Use screenshots, tutorials, or GIFs to demonstrate exactly how your product works in real-world scenarios.
📖 Share Real Success Stories – People trust people. Use case studies, testimonials, and success stories to demonstrate tangible benefits and build credibility.
Example: Asana’s Guide to Project Planning
Asana, a leading project management SaaS, has mastered product-led content marketing. Instead of creating content that pushes their product, they focus on solving real problems teams face every day.
Take their blog post titled “What is project planning? How to write a successful project plan”.
The post walks readers through a step-by-step process to build better project plans—an actionable solution for anyone struggling to get their team on the same page. But as the reader dives deeper, Asana seamlessly demonstrates its value:
- Screenshots show how teams can use Asana’s tools to organize tasks and set milestones.
- Use cases illustrate how their features bring the strategy to life.
- CTAs invite readers to try out free relevant templates that they create by using Asana.
Here’s the magic: the content educates first and sells second.
By the time the reader finishes the guide, they don’t just see the value of writing a project plan—they see why Asana is the best tool to help them do it.
At the time of writing, this article is pulling over 17,000 monthly visitors from Google:
That being said, this is a top-of-funnel article so conversions from content are likely to be pretty low.
Asana’s blog is also objectively quite ugly to my eyes.
- Giant wide walls of text.
- Lack of multimedia content.
- Average content quality.
They get away with it because they’re a DR90 behemoth with 6 million monthly visits from Google. And they’re as close to a household name as you can get in project management.
But the truth is they have a lot of room for improvement.
If you’re a small startup doubling down on content marketing, you can’t afford to be average like this.
2. Pain Point SEO for Targeted Lead Acquisition
Most SaaS companies make the mistake of focusing on broad, competitive keywords. Sure, ranking for a term like “CRM software” sounds great—but unless you have an endless budget, it’s a battle you won’t win.
Instead, focus on Pain Point SEO.
Pain Point SEO means targeting the specific problems your audience is actively trying to solve. It’s not about driving just any traffic—it’s about attracting qualified leads who need your solution right now.
Why does pain-point SEO work?
When people search for solutions to their problems, they’re already in a high-intent mindset. They’re not casually browsing—they’re looking for answers, tools, or fixes.
By creating content that directly addresses these pain points, you:
- Meet your audience where they are.
- Build trust by solving their immediate needs.
- Naturally introduce your product as the solution.
This isn’t about chasing vanity metrics. Pain Point SEO brings in the kind of traffic that converts because you’re targeting people ready to take action.
You need to focus on high-intent, low-competition keywords that tools like Ahrefs or SEMrush can’t even find. These “zero-volume” gems convert because they hit users at the perfect moment—when they need solutions.
While your competitors battle over the same 30% of keywords that supposedly bring the best results. You’ll quietly own some of the untapped 70% long-tail keywords, driving traffic that converts.
These often-undetected keywords can quietly funnel new leads and customers over time. By focusing on these terms, you’re fishing in a less crowded pond, capturing prospects actively seeking solutions you provide.
For early-stage SaaS, this is a goldmine thanks to the low competition, high-converting strategy.
Fewer visitors? Sure.
But if 20 out of 100 become paying customers, that’s an ROI other strategies can’t touch.
Even seasoned SEO pros rarely know how to pull this off. It requires advanced SEO knowledge that few understand.
How to implement pain point SEO?
📌 Identify Customer Pain Points – Dive into support tickets, customer reviews, and direct interviews to uncover recurring challenges. Use tools like Google Autosuggest and related searches to find matching keyword opportunities.
✨ Create Targeted Content – Develop content that thoroughly addresses relevant pain points. Provide actionable advice tied to your SaaS product to demonstrate value.
🔍 Optimize for Search Intent – Focus on high-intent terms, like “how to [solve pain point] with [solution/product]” or “[solution] for [pain point].” This ensures you’re attracting users who are ready to act.
✏️Target Long-Tail Keywords – Pain point keywords are often long-tail and less competitive, meaning you can rank faster and with fewer resources.
📖 Include Practical Examples and CTAs – Show how your product solves the problem with real-life examples. Use clear, compelling CTAs to encourage readers to try your solution.
3. Reverse Engineering Competitor’s SEO with Topic Clusters
It’s tempting to spy on your competitors, copy their strategy, and hope for similar results.
But here’s the thing:
Copying isn’t enough to win.
What if you could go beyond simply imitating them and actually outsmart them? That’s the power of reverse engineering your competitor’s SEO with topic clusters.
Looking at what your competitors rank for is a great starting point—no shame in that.
But the real magic happens when you analyze why they’re ranking for those keywords and use that insight to build a better, more comprehensive strategy.
And this isn’t about creating a single piece of content to “outdo” them. It’s about building clusters of content that position you as an expert Google wants to rank.
Why do topic clusters work?
Google’s algorithm doesn’t evaluate content in isolation anymore. It doesn’t just rank one blog post—it evaluates clusters of content that demonstrate expertise, authority, and trust (E-A-T).
Here’s how it works:
- A pillar page acts as a comprehensive guide to a broad topic.
- Supporting subtopics dive deeper into specific aspects of that topic.
- All pages are interlinked, creating a web of content that Google recognizes as a reliable, well-organized source.
How to create topic clusters?
🕵️♂️ Analyze Competitor Content – Use tools like Ahrefs or SEMrush to see how competitors organize their content. Find their top-ranking pages and spot the gaps or opportunities they’ve missed.
- Identify their pillar pages and supporting subtopics.
- Look for gaps—are there related topics they’re missing? Are their subtopics outdated or shallow?
For example, if your competitor has a strong pillar on “Email Marketing for SaaS” but lacks subtopics around automation or A/B testing, those are opportunities for you to fill the gap.
🏗️ Build Your Topic Clusters – Start with a Pillar Page. Choose a broad, high-intent topic your audience cares about, like “The Ultimate Guide to SaaS Pricing Strategies.”
✏️ Develop Subtopics – Create detailed content around narrower aspects of the pillar topic, such as:
- “How to Test SaaS Pricing Models”
- “Psychology Behind SaaS Pricing”
- “How to Use Freemium Models to Increase Conversions”
🔗 Interlink Everything – Make sure every subtopic links back to the pillar page and vice versa. This establishes a clear hierarchy and strengthens topical relevance.
📈 Outperform the Competition – Don’t just copy your competitors—outshine them. Add actionable tips, compelling visuals, and real-world examples to make your content the go-to resource.
Here’s a short video where I cover a neat topical relevance hack that can help you reverse-engineer your competitor’s clusters:
4. Product Usage Triggered Emails to Drive Engagement and Upsell
Feel like your existing customers are missing the best parts of your product?
Triggered emails fix that.
These personalized, action-based messages meet users exactly where they are—guiding them to discover value, engage deeper, and say yes to premium features.
Why do triggered emails work?
Think of triggered emails as a 24/7 virtual assistant—perfectly timed, hyper-relevant, and always one step ahead of your users’ needs.
Here’s how they work:
Based on a user’s actions (or inactions), you send automated emails tailored to their behavior.
These emails show users how to maximize your product, introduce premium features, or nudge them toward completing unfinished tasks.
Let’s say you have a user who repeatedly uses a core feature. A well-timed email triggered by such behavior and with a tailored (personalized) message can gently nudge your user needs toward premium options or advanced tools.
When done right, triggered emails don’t just promote—they educate, engage, and convert.
How to send triggered emails?
🎯 Identify Key Triggers – Spot actions that signal a user is ready for more, like:
- Completing onboarding
- Repeatedly using a specific feature
- Stopping midway through an action
💌 Craft Tailored Messages:
- Offer Guidance – “Here’s how to make the most of [feature].”
- Show Value – “Unlock premium benefits with [upgrade].”
- Nudge Action – “You’re halfway there! Complete [action] to see results.”
🤖 Automate with Tools – Use platforms like Customer.io, Intercom, or Klaviyo to set up automated, trigger-based emails. Keep the timing natural and the tone helpful, not pushy.
Example: SaaS for analytics
Imagine you’re running a SaaS product for analytics.
One of your core features is a basic reporting tool that’s free to all users, but you also offer a premium custom reporting feature that unlocks advanced insights and flexibility.
Now, let’s say a user has created five standard reports in the last two weeks. This tells you they’re actively using and finding value in the product. But, they might not know about the added benefits of your custom reporting tool.
Here’s where a triggered email comes in.
As soon as the user hits a predefined threshold—say, creating five reports—you send them a personalized email:
When you send this email at the right time, you’re not just promoting a feature — you’re addressing a real need and clarifying how the premium tool enhances their workflow.
It’s a simple, highly effective way to boost engagement and drive revenue.
5. Onboarding Gamification for Improved Retention
Onboarding can feel like a chore for many users.
What can you do?
Flip the script and make the onboarding fun and rewarding with gamification of course.
When done right, gamification can transform onboarding from a “necessary evil” into an experience that turns new users into enthusiastic fans who are eager to explore more of your product.
Why does gamification work?
Gamification taps into a user’s natural drive for achievement and competition.
By adding elements like badges, rewards, and progress tracking, you create an onboarding journey that feels more like a game than a checklist. Each step completed becomes a win, and those early wins immediately show users the value of your product.
Here’s what gamification does:
- Builds engagement – Users stay invested in the process, eager to reach the next milestone.
- Highlights value – Small achievements reinforce why your product is worth sticking with.
- Encourages advocacy – A great onboarding experience makes users more likely to recommend your SaaS to their peers.
How to implement?
📋 Create a Clear Onboarding Checklist – Outline the key steps users need to take to unlock value from your product. For example:
- Set up a profile
- Import data
- Complete a core task
🎉 Reward Progress – Celebrate milestones to keep users motivated. Examples:
- Award a Badge: Give a “First Win” badge when a user completes their first data import.
- Unlock Features: Reveal exclusive tips or tools as users hit milestones.
- Highlight Milestones: Use visual progress bars to show how far they’ve come and what’s left to achieve.
🛠️ Use the Right Tools – Leverage platforms like Appcues, Pendo, or Userpilot to design and manage gamified onboarding flows. These tools help you track progress, automate rewards, and tailor the experience to each user.
Real-Life Example: Duolingo’s Gamification
Take Duolingo, the language learning app, as an example of gamification done right.
Duolingo transforms learning into a fun, game-like experience with:
- Streak tracking – Encourages users to keep coming back daily.
- XP points – Reward progress with points for completing lessons.
- Leaderboards – Add a competitive edge by ranking users against their peers.
- Badges – Create a sense of accomplishment and are visual reminders of progress and success.
These elements not only keep users engaged but also motivate them to achieve their learning goals. The result? Higher retention, increased daily usage, and a strong sense of accomplishment.
6. Interactive Product Demos with Integrated Calls-to-Action
Why tell users how great your SaaS product is when you can show them?
Interactive demos let your users experience the value of your product firsthand, turning curiosity into action. It’s the ultimate try-before-you-buy strategy that makes sign-ups and upgrades feel like a natural next step.
Why do demos work?
People love to see things in action.
By providing your users with an interactive demo, you allow them to imagine themselves using your product and see the benefits.
You also eliminate the guesswork and show them exactly how your product solves their problems.
With clear CTAs woven into the demo, users are guided to take the next step—whether it’s signing up, upgrading, or scheduling a deeper dive.
How to implement interactive demos in your marketing?
🎥 Create an Interactive Demo – Start by designing a demo that highlights your product’s most impactful features. Make it intuitive, visually appealing, and laser-focused on showing value.
Use tools like Supademo, Tourial, or no-code platforms like Webflow to design engaging demos. Highlight your product’s most impactful features, and make the demo intuitive and visually appealing.
📢 Embed Clear CTAs – Sprinkle calls-to-action throughout the demo to guide users. For example:
- “Loved this? Try it for yourself!”
- “Schedule a Demo Call Now!”
- “Explore More Features Here”
🎯 Focus on User Goals – Align your demo with your users’ needs. Show exactly how your product addresses their problems or simplifies tasks to build instant relevance and trust.
Example: Simple Testimonial
Supademo, one of our clients is the perfect example of a SaaS company that offers customizable and interactive product demos.
Simple Testimonial, a platform designed to help businesses collect and share video testimonials, leveraged Supademo to create interactive product demos that showcased their value in action.
Here’s how a demo looks in action for Simple’s users:
The result? A game-changing shift in how potential customers engaged with their product.
Simple Testimonial made their value proposition instantly clear by allowing users to go through features like creating, embedding, and sharing testimonials.
I’ll let their numbers speak for the cause:
- 75% increase in demo engagement rates – Users were more likely to complete the interactive demo than static content.
- 38% conversion boost – The demo directly ties into Simple Testimonial’s core promise of increasing conversions through video testimonials.
- Streamlined customer journey – Embedded CTAs, like “Try It Now” and “See How It Works,” guided users seamlessly to sign up or book a live demo.
Customer Feedback and Retention Initiatives
By now, we’ve explored creative SaaS marketing strategies to grab your customers’ attention
Attention is great — we now need to focus on retention.
Why? Because keeping customers around is often harder than getting them in the door.
It’s not just about having a great product—it’s about building relationships that make customers feel heard, appreciated, and engaged.
You can have the best SaaS tool on the market, but if your customers don’t feel heard, appreciated, and engaged, they’ll churn faster than you can say “canceled.”
At GPM, we’ve learned that the key to retention is keeping clients engaged and in the loop. Here are the initiatives we use to ensure our clients stay happy, informed, and loyal:
📊 Live Tracker Sheets |
Clients can see real-time updates on work progress, ensuring complete transparency and trust. |
📂 All-in-One Client Platform |
We use a dedicated platform that gives clients full access to reports, messaging history, billing, and more—everything they need in one place. |
📅 Flexible Check-Ins |
Clients can book calls with us anytime to discuss progress, share feedback, or brainstorm new strategies. |
🛠️ Work in Action | We don’t just deliver results—we show the process. Clients see exactly what we’re doing for their brand, whether it’s a bespoke blogger outreach sequence or a custom campaign. |
📈 Frequent Reporting |
Regular updates on key metrics minimize the need for back-and-forth and keep everyone aligned. |
🚀 Streamlined Onboarding |
From day one, our clearly defined onboarding process ensures clients know what’s happening every step of the way. |
Now let’s cover some saas marketing strategies that focus on customer feedback and retention:
7. Customer Feedback Loops for Agile Product and Marketing Improvement
Your customers aren’t just users—they’re your greatest advisors.
When you stop seeing feedback as criticism and start treating it as a roadmap, you’ll build a product they can’t live without.
It’s not about simply asking for opinions—it’s about creating a systematic feedback loop that listens, adapts, and proves to customers that their voices matter.
Why does a feedback loop work?
Customer feedback is more than just opinions—it’s insight into what works and what doesn’t.
Here’s why feedback loops are game-changing:
- They build trust and loyalty – When customers feel heard, they know their opinions matter. This strengthens their connection to your brand.
- They provide actionable data – Feedback gives you a clear blueprint for what to improve, helping you create a product that solves real problems.
- They foster continuous improvement -The more you listen and adapt, the better your product becomes, keeping you ahead of competitors.
If your SaaS business is customer-centric (and it should be), feedback loops are the ultimate tool to listen, act, and grow.
How to implement feedback loops?
📋 Set Up Feedback Channels – Create multiple ways for customers to share their thoughts:
- Surveys
- Net Promoter Scores (NPS)
- One-on-one interviews
⚙️ Act on the Data – Don’t let feedback collect dust. Analyze it for recurring themes and prioritize changes that deliver the most value. For example:
- If multiple users highlight issues with a feature, make it a development priority.
- If customers consistently request new functionality, evaluate its feasibility and impact.
The key is to move from listening to acting. Customers will only stay loyal if they see their feedback making a difference.
📢 Communicate Updates – Show customers their feedback matters by closing the loop:
- Email updates – Share how their input led to specific changes.
- Newsletters – Highlight key improvements and new features.
- Blog posts – Tell the story behind user-driven enhancements.
Example: ClickUp’s successful feedback loops
ClickUp, a project management powerhouse, knows the value of listening.
They actively gather feedback through surveys, feature request boards, and user interviews, creating a two-way dialogue with customers.
Here’s an example of frequently flagged issues with Gantt chart functionality and how ClickUp responded:
So, they gather feedback through various channels, uncover patterns, respond to users, and then work on the solution.
Their development team incorporated suggestions and enhanced the Gantt view. Then, the users were informed about these enhancements through release notes and updates on their feedback platform, demonstrating their commitment to user-driven development.
- Customers are happy and satisfied ✔️
- The product meets the user’s needs and performs better ✔️
- More people see the commitment and decide to join ✔️
So, the next time you get feedback from your customer (even if it’s negative), take a step back and see what you can improve.
8. Viral Referral Programs that Reward Loyalty and Engagement
Why chase new leads when your existing customers can do it for you?
Make way for an often understated strategy of referral programs.
Referral programs are the ultimate win-win—your users get rewards, their friends get hooked, and you grow exponentially.
It’s loyalty, engagement, and word-of-mouth on steroids.
Why do referrals work?
The concept is simple:
people trust people.
No ad or marketing campaign can compete with a recommendation from a friend or family member. When a satisfied customer loves your product and shares it with someone in their network, the trust is already built.
But referrals go beyond word-of-mouth. They’re scalable, cost-effective, and—when paired with the right incentives—they turn your users into enthusiastic advocates. A simple reward like a discount, free feature, or credit can go a long way in motivating action.
The best thing about referral marketing? It’s one of the easiest ways to reduce your customer acquisition costs (CAC) and one of the most cost-effective ways to get new users.
How to create viral referral programs?
🎁 Define Clear Rewards – Offer incentives your audience loves—think discounts, free features, or account credits. Make the rewards too good to resist!
📤 Create Shareable Content – Design fun, engaging materials that users can share with a click. The easier it is to spread the word, the more referrals roll in.
📊 Set Up Tracking Systems – Use tools to track every referral and ensure you distribute rewards. Accuracy builds trust in your program.
🛠️ Leverage Referral Tools – Platforms like ReferralRock and SaaSquatch make creating, managing, and scaling your referral program simple.
Example: Dropbox viral referral
Dropbox’s referral program is a textbook example of viral success. Their story brought the concept of viral referral marketing into the limelight.
Here’s how it goes:
- Dropbox wants more subscribers
- Subscribers want more storage space
Solution? Give users more storage if they refer us to someone else. Simple, easy, and very effective.
The Dropbox marketing team created a referral program that provides additional storage space to both referrers and referees. The idea had viral potential, but the simplicity in three steps made all the difference:
Here’s what the numbers look like:
- User growth – Expanded from 100,000 to 4,000,000 registered users in just 15 months—a staggering 3,900% increase.
- Monthly growth rate – Achieved an approximate 27.9% monthly growth during this period.
- Referral contribution – The referral program accounted for 35% of daily sign-ups, translating to a monthly user base growth of 5.25% to 9.76% directly from referrals.
These impressive results confirm why this is a SaaS marketing strategy worthy of my carefully crafted list and your time.
Social Proof and Credibility Building
Your buyers have more choices than ever before.
A fantastic SaaS product alone isn’t enough to grab their attention anymore. You need something more—something that makes your audience stop, trust, and connect with your brand.
You need social proof.
In a world where skepticism reigns, modern consumers don’t just buy into marketing—they buy into evidence.
From rave reviews to jaw-dropping success stories, showcasing what real users think about your SaaS builds the trust you need to close deals.
Let’s dive into some of the specific saas marketing strategies relating to social proof and credibility building:
User-Generated Content (UGC) for Credibility and Reach
You can spend hours, days, or weeks crafting your marketing messages only to discover that a one-liner on Reddit from your satisfied customer brought you ten times the leads.
That’s the power of user-generated content or UGC.
And love it or hate it, Reddit and other UGC platforms are here to stay. We covered the growth of UGC platforms in detail in our saas link building article (number 5).
Why does UGC work?
People simply trust content from fellow humans more than they trust your polished ads, making UGC a trust-building powerhouse.
Two things about UGC stand out:
- Authenticity – UGC shows real people using your product in real ways. This type of content often highlights someone’s true experience with a product or service. Potential customers can see themselves in these users—unlike a polished, airbrushed campaign.
- Shareability – UGC is naturally shareable and visible on platforms that attract buyer-intent traffic, like Reddit. When users create and share content about your product, your brand reaches new audiences without added effort or cost.
It’s no surprise that 86% of American consumers (aged 18-60) trust brands more when they see user-generated content. And while influencer marketing still has its place, people are increasingly skeptical of paid promotions. UGC fills the gap with credibility and authenticity.
How to create UGC?
📣 Encourage User Testimonials – Invite satisfied customers to share their experiences through testimonials. Video testimonials are best. Feature these stories prominently on your website and social media channels.
⭐ Collect Customer Reviews – Prompt users to leave reviews on platforms like Google, Yelp, or industry-specific sites. Respond to feedback to show engagement and build trust.
📸 Leverage Social Media Content – Create branded hashtags and encourage users to share photos or stories featuring your product. Share this content on your channels to showcase real-world usage.
📝 Develop Case Studies – Highlight success stories that demonstrate how your product solves real problems. Detailed case studies can be powerful tools for building credibility.
🌐 Engage on Community Platforms – Participate in discussions on forums and Q&A sites like Reddit and Quora. Provide valuable insights and subtly reference your product where relevant.
Example: Herd Links by GPM
One of our services focuses exclusively on UGC content. It’s called Herd Links because it’s like landing links and mentions from the “herd” of global consumers.
Picture your product or service being recommended in places like Reddit for threads that are relevant to your brand. And often ones that rank in Google.
These conversations are often important touchpoints that people make as part of their buyer journey.
The brand mentions are powerful forms of social proof. The links also pass ranking weight, helping you grow organic traffic and diversify your link profile.
Let’s go through an example from a client.
This community site has the following metrics:
Domain Rating: 59
Monthly visitors: 399,000
Traffic share: 96.1% USA
These visitors are all coming from threads ranking in Google from this site.
Here’s a recent comment we placed with a client link:
Notice that our comment not only adds value to the conversation but also strategically places the link in a non-obvious way. It’s conversational. It’s helpful. It’s made with an aged account we created in 2021 with hundreds of historical messages.
Herd Links works by:
- Focusing on Quality – We prioritize forums with strong domain authority, traffic, and active, moderated communities. This ensures that links come from high-value sources Google loves.
- Adding Real Value – Every link is placed in a meaningful, relevant context. Whether it’s answering a question on Quora or joining a Reddit thread, we ensure the content provides value and fits organically.
- Boosting E.A.T (Expertise, Authority, Trust) – By placing links in trusted spaces, Herd Links enhances your credibility with both users and search engines.
User-generated content isn’t just a buzzword—it’s the backbone of authentic, trust-driven marketing.
In a world where buyers crave authenticity and connection, UGC gives your SaaS brand something no polished ad or curated campaign can:
Credibility.
9. Review Sites for Lead Generation and Social Proof
These days, buyers don’t just take your word for it—and that’s okay.
Why? Because there’s a solution that works even better:
Review sites.
Platforms like G2, Trustpilot, and Capterra have become the go-to hubs for decision-makers who are actively searching for solutions. If you leverage them strategically, these platforms can become a goldmine of high-intent leads and a powerful source of social proof.
Why do review sites work?
The magic of review sites lies in their audience:
Decision-makers ready to buy.
These are not casual browsers—they’re professionals seeking proven solutions. When they land on platforms like G2 or Trustpilot, they’re already further down the sales funnel, comparing options, reading reviews, and deciding what’s worth their investment.
Here’s what makes review sites so effective:
- Trust Through Authenticity – Reviews are perceived as unbiased and credible because they come from real users. Positive reviews reassure potential buyers that your product delivers, while thoughtful responses to negative feedback showcase your commitment to improvement.
- Credibility Boosts – Badges like “Leader” or “High Performer” make your SaaS stand out and reinforce your authority in the market.
- Conversion Power – The more reviews you earn, the stronger your profile becomes, driving more leads and conversions over time.
It’s a win-win-win: buyers feel confident, leads flow in, and your credibility skyrockets.
How to use review sites to your advantage?
📋 Set Up and Optimize Profiles – Create profiles on top review sites like G2, Trustpilot, and Capterra. To grab attention, include compelling descriptions, clear visuals, pricing, and standout features.
🌟 Encourage Customer Reviews – Reach out to happy customers and invite them to leave honest reviews. Offer perks like discounts or exclusive features (within platform guidelines).
💬 Respond to Reviews – Address both positive and critical feedback to show you value user input. Demonstrate professionalism and commitment to improvement.
Example: Alteryx’s strategic use of G2: From 20 reviews to industry leader
Let’s talk about Alteryx, a powerhouse in data analytics that didn’t just dip its toes into G2 — they owned it. This SaaS brand knew the customer’s voice was the golden ticket to credibility, so they went all in.
Alteryx made collecting customer reviews a top priority. They didn’t just hope for feedback—they actively encouraged it:
Here’s how they turned 624 reviews into a competitive advantage:
- Prioritized Feedback Collection – By making review collection a core strategy, Alteryx transformed their profile from nearly empty to a powerhouse of authentic user testimonials.
- Leveraged Insights for Sales – They used G2 data—like user adoption rates and implementation speed—to address objections during sales calls, effectively shortening the sales cycle.
- Showcased Credibility – Over time, they earned 90+ badges per quarter and secured a spot on G2’s Top 100 Best Software Products list in 2023.
The results were nothing short of extraordinary:
- They closed a $10M deal directly tied to insights and credibility from G2.
- They gained a steady stream of high-intent leads, with many prospects already sold on their product before the first sales call.
What made Alteryx’s approach so effective wasn’t just the glowing reviews—it was their ability to use those reviews strategically to crush objections, build trust, and drive conversions.
If platforms like G2 are where your high-intent buyers go to compare, analyze, and decide, you need to be there, too.
Other High-Impact Distribution Strategies
Ready to take it up a notch?
I’ve walked you through some killer strategies, but we’re not done yet. Here are two more powerhouse moves to get your SaaS in front of the right people at the right time.
These tactics are all about precision — expanding your reach, capturing high-intent users, and making your product impossible to ignore.
10. Account-Based Marketing (ABM) with Custom Landing Pages
Should you market to everyone or focus on the accounts that really matter?
Account-Based Marketing (ABM) is a hyper-targeted strategy that prioritizes quality over quantity. Instead of casting a wide net and hoping for leads, ABM zooms in on high-value accounts, delivering personalized content and outreach that speaks directly to their needs.
This is especially valuable if you’re a B2B SaaS looking to close bigger deals, and faster.
Why does ABM work?
ABM flips the script on traditional marketing.
It’s not about reaching the masses—it’s about reaching the decision-makers. By crafting personalized messages and content for each account, you show that you’ve done your homework and understand their unique challenges.
And it works:
- Engagement skyrockets – Studies show ABM can boost engagement by 30%.
- ROI soars – A laser-focused strategy can drive ROI increases of up to 200%.
When you’re talking directly to your dream clients, you’re not just catching their attention—you’re earning their trust.
How to implement ABM?
🎯 Identify High-Value Accounts – Build a list of your most promising prospects based on industry, company size, or past interactions. Use tools like Salesforce or HubSpot to track and refine your target list.
🌐 Create Custom Landing Pages – Design personalized landing pages for each account, showcasing tailored solutions, testimonials, and case studies relevant to their needs. Include their logo or references to their specific industry challenges to grab attention.
📧 Develop Personalized Outreach – Pair your landing pages with personalized emails or LinkedIn messages. Focus on the account’s pain points and how your product solves them.
📈 Track Engagement – Use analytics tools to monitor your custom pages’ visits, clicks, and interactions. Refine your approach based on what’s working (or not).
Example: Snowflake’s ABM mastery
Snowflake, a cloud-based data warehousing company, exemplifies the power of Account-Based Marketing (ABM) with personalized landing pages.
In 2018, they launched a scaled hyper-personalization strategy targeting over 2,000 top accounts. By creating customized landing pages featuring personalized calls-to-action and notes, Snowflake achieved remarkable results:
- 75% increase in SDR-booked meetings
- Threefold improvement in meeting rates
They take personalization up a notch by adding a human touch. Most of their landing pages include a personal note from a sales rep, complete with a photo, making the experience feel less like marketing and more like a one-on-one conversation.
This approach accelerated Snowflake’s growth and contributed to its record-breaking IPO in 2020.
11. Marketplace Listings for Broad Distribution
Last but far from least, let’s talk about marketplace listings—a highly effective SaaS marketing strategy that can turbocharge your visibility.
While other strategies might require more effort to capture high-intent users, marketplace listings give you an instant edge. Platforms like the Slack App Directory, Google Workspace Marketplace, and Chrome Web Store are treasure troves of high-quality traffic for SaaS brands with the right integrations.
These platforms function as ecosystems where users actively search for tools to solve specific problems. If your SaaS isn’t listed, you’re leaving money on the table.
Why do listings work?
These platforms connect you with users already looking for tools like yours, eliminating the guesswork. The traffic is high-quality, and the audience actively seeks solutions aligning with their existing tech stack.
Some SaaS brands use these marketplaces as a top lead source.
Sure, you’ll need an extension or an app that integrates into platforms. But, on the other hand once you do get listed, the leads will keep rolling in with minimal ongoing effort.
These platforms provide access to one of secret weapons of successful companies:
Distribution.
How to use marketplace listings?
📍 Identify Relevant Marketplaces – Find platforms that align with your product. Collaboration tools? Go for Slack or Microsoft Teams. Productivity apps? Google Workspace Marketplace or Chrome Web Store are your go-to.
📝 Optimize Your Listing – Craft a compelling description that highlights benefits, not just features. Add high-quality visuals and include links to tutorials or demo videos. Make your listing impossible to ignore.
⭐ Gather and Showcase Reviews – Encourage happy customers to leave reviews. High ratings boost your app’s visibility and credibility. Actively monitor and respond to feedback to maintain trust.
Example: Client marketplace dominance
One of our clients turned marketplace listings into a lead-generation machine.
Their app has racked up over 1 million installs in the Google Workspace Marketplace. In just 90 days, they saw 45,527 installs directly from marketplace referral traffic.
Which resulted in 980 purchase events over the same period:
How have they done it? A killer listing optimized with:
- A clear, benefits-driven description.
- High-quality visuals showcasing their app’s capabilities.
- Strong user reviews that boosted credibility.
- Herd links with GPM to place their SaaS in the right community sites
This strategy turned marketplace listings into their primary lead source, alongside organic seach, driving installs and fueling growth at scale.
What’s the Best Marketing Strategy for SaaS?
Your growth strategy doesn’t have to be perfect from day one. In fact, it won’t be. The key is to approach marketing with the mindset of an experimenter:
- Start with data-driven insights.
- Be bold with your creativity.
- Test ruthlessly, adapt quickly, and double down on what works.
There’s no magic formula or universal checklist to guarantee SaaS marketing success. And that’s what makes it exciting.
The best SaaS marketing strategies aren’t plucked off the shelf—they’re crafted, tested, and refined.
They’re built around your unique product, audience, and goals.
Think of marketing not as a sprint but as a puzzle, where each piece—SEO, gamification, referral programs, ABM, UGC—must fit together to unlock growth. What works for a niche project management tool might completely backfire for a customer data platform. And that’s okay.
The secret isn’t in finding “the strategy.” It’s in finding your strategy.
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